FAQs

United Audio Video Group, Inc.

  • What types of media do you digitize?

    Our digitization services cover a broad spectrum of media formats. This includes VHS and camcorder tapes, professional video formats, cassette tapes, vinyl records, and reel-to-reel audio. We're equipped to handle various other formats as well.
  • Do you handle home and professional media?

    Indeed, we do. Our services cater to both consumer/home media and professional or broadcast-grade audio and video. This includes materials commonly used by television networks and production companies.
  • How will I receive my digitized files?

    We offer multiple delivery options for your convenience. Depending on your preference and the size of your project, we can provide your digitized media via secure digital download, USB drive, or external hard drive.
  • Is my original media safe with you?

    We prioritize the safety and integrity of your media. Our team handles all materials with utmost care, especially irreplaceable family memories and archival content. Rest assured, your original media will be returned to you after the digitization process is complete.
  • Do you offer restoration or quality improvement?

    Our primary focus is on high-quality digitization. When possible, we can apply basic cleanup and stabilization techniques. The extent of these enhancements depends on the condition and format of your specific media.
  • How long does the digitization process take?

    The duration of the digitization process varies based on the type and quantity of media involved. Typically, most consumer projects are completed within a few weeks. Professional or archival projects may require additional time due to their complexity.
  • Can businesses or TV networks use your services?

    Certainly. We frequently collaborate with businesses, broadcasters, and television networks. Our services assist them in digitizing, archiving, and preparing their audio and video content for modern use and distribution.